WinLion Cookie Policy

At WinLion, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them at winlion.com, and what choices you have regarding their use. By continuing to browse or use our platform, you consent to our use of cookies as described in this document. If you have questions about how we handle your data, please contact us at support@winlion.com.

What Are Cookies?

Cookies are small text files that are placed on your device — such as your computer, tablet, or smartphone — when you visit a website. We use cookies to help our platform function correctly, to remember your preferences, and to understand how you interact with our services. Cookies allow us to provide you with a seamless and personalised experience every time you visit WinLion Casino online.

Cookies can be either "session cookies," which are deleted once you close your browser, or "persistent cookies," which remain on your device for a set period or until you manually delete them. At WinLion, we use both types depending on the purpose they serve.

How We Use Cookies

We use cookies for a variety of purposes to ensure our platform operates efficiently and delivers a high-quality experience to every player. Below is a breakdown of the main categories of cookies we employ across our WinLion Casino official website.

Strictly Necessary Cookies

These cookies are essential for the basic functioning of our website. Without them, certain features — such as logging into your account or completing a deposit — would not work. We rely on strictly necessary cookies to:

• Authenticate your session when you use the Win Lion Casino login
• Maintain security during your visit and protect against fraud
• Enable navigation between pages without losing your session data
• Process transactions made via Interac, Visa, Mastercard, or Apple Pay
• Remember items added to your session during gameplay

Because these cookies are technically required, we do not need your consent to use them. They cannot be disabled without severely impacting the functionality of our site.

Performance and Analytics Cookies

At WinLion Casino, we use performance cookies to collect information about how visitors interact with our platform. This helps us understand which pages are visited most frequently, where errors occur, and how we can improve the overall user experience. These cookies do not identify you personally — they aggregate data to give us a general picture of site usage.

• Tracking which WinLion Casino slots and games are most popular
• Measuring page load times and identifying technical issues
• Analysing traffic sources so we can improve our marketing
• Monitoring the performance of our WinLion app and mobile casino version

Functional Cookies

Our WinLion platform uses functional cookies to remember your preferences and personalise your experience. These cookies allow us to:

• Remember your chosen language (English, French, German, or Greek)
• Store your currency preference (CAD)
• Retain your login details for quicker access via the WinLion Casino login page
• Recall your display and notification settings
• Customise content based on your geographic region

Marketing and Targeting Cookies

We, along with our trusted third-party partners, use marketing cookies to deliver relevant promotional content to you — including information about the WinLion welcome bonus, WinLion bonus code offers, and our ongoing promotions. These cookies track your browsing behaviour across websites to present you with more targeted advertising. Specifically, we use them to:

• Measure the effectiveness of our promotional campaigns
• Show you personalised offers including WinLion promo codes and WinLion sign up bonus details
• Limit how frequently you see the same advertisement
• Share data with advertising networks to display relevant ads

You may opt out of marketing cookies at any time through our cookie consent tool or by adjusting your browser settings. Please note that opting out does not mean you will stop seeing ads — only that they will be less relevant to your interests.

Third-Party Cookies

In addition to our own cookies, our WinLion Casino online platform may also use cookies placed by trusted third parties. These include analytics providers, game studios such as Pragmatic Play, NetGame Entertainment, and Microgaming, as well as payment processors and advertising networks. We do not control these third-party cookies, and their use is governed by the respective third party's own privacy and cookie policies.

We encourage you to review the privacy policies of these third parties if you have concerns about how they use tracking technologies in connection with your activity on our platform.

Cookies and the WinLion App

If you access our services through the WinLion app or our Progressive Web App (PWA), similar tracking technologies may be used to ensure proper functionality and to personalise your mobile experience. Our WinLion online mobile casino uses local storage and similar mechanisms that function similarly to cookies. By using the WinLion app download and installing our mobile platform, you agree to these technologies being used in accordance with this policy.

Your Cookie Choices

We respect your right to control how cookies are used on your device. When you first visit WinLion Casino Canada, you will be presented with a cookie consent banner allowing you to accept, reject, or customise your cookie preferences. You may update these preferences at any time.

You may also manage cookies directly through your web browser settings. Most browsers allow you to:

• View and delete cookies already stored on your device
• Block cookies from specific or all websites
• Receive notifications when a new cookie is set
• Enable private or incognito mode to limit cookie storage

Please be aware that restricting or deleting cookies may affect the functionality of the online WinLion Casino experience. For example, you may be unable to stay logged in, complete transactions, or access personalised promotions like WinLion promos and weekly reload bonuses.

Cookies and Responsible Gaming

At WinLion, we take player wellbeing seriously. We may use cookies to support our responsible gaming features, including remembering deposit limits, loss limits, bet limits, and cooling-off periods that you have set in your account. These functional cookies help us enforce your chosen restrictions consistently across sessions so your safety settings remain active every time you play.

Data Retention

We retain cookie data only for as long as necessary to fulfil the purposes described in this policy. Session cookies are deleted when you close your browser. Persistent cookies are retained for varying durations depending on their function — typically between 30 days and 24 months. You may delete cookies from your device at any time using your browser's built-in tools.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. When we make significant changes, we will notify you via a notice on our website or through your registered email address. We encourage you to review this page periodically. Your continued use of our WinLion Canadian online casino after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights regarding your data, please do not hesitate to reach out. Our customer support team is available 24/7 via live chat at winlion.com, or you can email us directly at support@winlion.com. We are always happy to help and will respond to your enquiry as promptly as possible.